If you are not satisfied with any of our product(s) in any way, we will readily replace the product(s), or refund your money when the product(s) are returned within 30 days of purchase. After the initial 30 days of purchase, we offer replacements but not refunds for defective products up to 12 months from original purchase. Due to our aggressive pricing, shipping charges are non-refundable unless we shipped incorrect item(s). Refunds are issued in the same form of payment as in the original transaction within 10 business days of receiving your return. Please see our Return Policy for more information on how to get a refund.