ArtisanPower.com offers free UPS Ground shipping for all orders over $100.00. Orders less than $100.00 are charged a flat rate of $7.00 for UPS ground shipping. These rates and promotions are only applicable to our customers located in the continental U.S.
All orders (of in stock items) placed Monday-Friday before 4:00 pm EST will ship the same business day. Orders placed after 4:00 pm EST will ship the next business day. Orders placed after 4:00 pm EST or on national holidays will be shipped in the next business day.
If select other shipping service, customer will be charged with actual shipping freight upon shipping. If ordering by credit card, the customer’s credit card may be charged twice: one for items purchased, the other for the freight. The customer can email us to check the shipping charge in advance if select other shipping service except UPS Ground .
ArtisanPower.com also offers expedite shipping at the request of the customer. For expedited shipping services such as overnight or 2nd day shipping, the customer is responsible for all shipping charges.
Shipping charges are non-refundable unless incorrect items were shipped. Undeliverable or refused orders, due to incorrect address and/or absence etc., will be refunded an amount, in the original payment method, less applicable shipping charges.
For international locations, please be advised that shipping charges paid by the customer for all international (including Canada) shipments are exclusive of customs duties, brokerages and taxes. The customer will be solely responsible for such customs duties, brokerages and taxes in the event that such obligations take place.
Occasionally, a product will be back-ordered and not available for immediate shipment. In this case, ArtisanPower.com will immediately inform you of estimated date of availability via e-mail. The available items will be shipped and the remaining order will be entered on a "back-order" status. The back-order will be shipped as soon as they become available. As a result, you will receive multiple shipments for one order.
Artisan Power Phone: (978) 562-4300 Fax: (978) 562-5265 Email: firstname.lastname@example.org Http://www.artisanpower.com